Shipping and Delivery
When will my order be processed?
Orders are processed the same day they are placed. Please note that it may take extra time during holidays.
How long is shipping?
Please allow 1-4 weeks to receive your order. It may take slightly longer for deliveries not within the US.
Some products may offer faster shipping which would be displayed on its individual product page.
We hold inventory in several countries/states, so your order is shipped out from the warehouse that's closest to your shipping address.
Where is my tracking number?
Please open your Shipping Confirmation email and click on "View your order". Your tracking number should be displayed. You can click on it and begin to track your order. You also have the option to opt in for shipping updates!
If you don't receive an email after 7 days of placing your order, please contact us.
What is Insured Prioritized Shipping?
We fulfill tons of orders per day. The Insured Prioritized Shipping option means that you'll be able to get your order processed and shipped out before other orders. (Faster shipping is not included)
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.